Privacy Policy
Last Updated: 10-31-2024
Welcome to Shop URB Cannabis (“we,” “us,” or “our”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services (“Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our Services:
• Personal Information: Includes name, email address, phone number, billing and shipping address, payment information, and any other information you provide when you create an account, make a purchase, or contact us.
• Device Information: Details about the device used to access our Services, including IP address, browser type, and operating system.
• Usage Information: Data about your interaction with our Services, including pages visited, products viewed, purchase history, and activities on our site.
• Location Information: If permitted, we may collect data about your location to provide location-based services, such as identifying nearby stores.
2. How We Use Your Information
We use your information for the following purposes:
• Order Processing: To fulfill and manage your orders, including delivery, returns, and customer support.
• Communication: To contact you with updates about orders, promotions, and service announcements.
• Personalization: To tailor your shopping experience, including product recommendations and targeted offers.
• Analytics and Improvements: To analyze usage patterns and improve our Services.
• Legal Compliance: To comply with legal obligations, such as verifying age requirements and industry regulations.
3. Consent to Receive Communications
By providing your phone number and email, you consent to receive communications from us, which may include:
• Text Messages (SMS/MMS): Automated promotional and informational messages about updates, offers, and service notifications.
• Emails: Promotional, transactional, and service-related emails.
To opt out, reply “STOP” to any SMS message or click “Unsubscribe” at the bottom of any email. Standard message and data rates may apply.
4. Text Messaging Terms (TCPA Compliance)
We comply with the Telephone Consumer Protection Act (TCPA) and applicable laws for text communications:
• Opt-In Consent: By opting in, you authorize Shop URB Cannabis to send text messages to the provided mobile number using automated technology. Message frequency may vary.
• Message and Data Rates: Standard message and data rates may apply. Contact your mobile carrier for details.
• Opt-Out Instructions: To stop receiving text messages, reply “STOP” to any text from us. A confirmation message will follow.
• Help Instructions: Reply “HELP” to any message for assistance or contact customer support at [Insert Contact Information].
5. How We Share Your Information
We do not sell, trade, or rent your Personal Information. However, we may share your information in the following circumstances:
• Service Providers: Third-party vendors may access information to assist in operating our website, processing payments, fulfilling orders, or performing analytics.
• Legal Compliance: Information may be disclosed to comply with legal obligations or respond to lawful requests.
• Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, remember preferences, and analyze usage. You can manage cookie preferences via your browser settings, but please note that disabling cookies may impact the functionality of our Services.
7. Age Verification
Our Services are intended for individuals 21 years of age or older. By using our Services, you confirm that you meet this age requirement. We do not knowingly collect Personal Information from those under 21. If we learn we have collected information from an individual under 21, we will promptly delete it.
8. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, please understand that no internet transmission or electronic storage system can be guaranteed as fully secure.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these sites, and we encourage you to review their privacy policies.
10. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
• Access, correct, or delete your Personal Information
• Opt-out of specific data processing activities
• Request restrictions on the processing of your data
To exercise these rights, please contact us using the information below.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on this page, and your continued use of the Services constitutes acceptance of the revised Privacy Policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
• Corporate Address: 21107 John R Rd, Hazel Park, MI, USA
• Email: info@shopurbcannabis.com